Doosan Heavy Industries & Construction Co., Ltd. (“the company”) values your personal information or privacy and does its best to comply with the Act on the Promotion of ICT Network and Protection of Information and the Personal Information Protection Act. The company discloses its policy for handling personal information as follows in order to process your complaints speedily while protecting the personal information of all users:
This policy enters into force on 23 September 2015. The company will publish any and all future amendments on the public notice page of its website (or notify the users individually).
① Items of personal information to be collected
The company collects the following personal information from the users who use its website:
|Classification||Items of personal information collected|
|Essential items||– name in full, phone number, e-mail address, organization|
※ The company does not collect any sensitive information that may seriously infringe the privacy of its users (information concerning their ideology, credo, current and past memberships in labor unions or political parties, political opinions, health, sex life, etc.) or their unique identification unless permitted under statutes or consented to by the relevant users.
② Method of collecting personal information
The company collects personal information using the following means:
※ When requesting for the consent of users to its collection or use of their personal information, the company provides on its website a procedure wherein users may to opt to “Agree,” “Disagree,” “Agree to the provision of essential information,” or “Agree to the provision of optional information” as to the details of all information.
① The company shall use the personal information it collects for the following purposes:
|Classification||Items of personal information||Purposes of use|
|tour application||Essential item||
||– For identifying the organization, reviewing or replying to tour applications, or providing useful information|
|Contact Us||Essential Items||– Name, e-mail address, phone number, company name||– For replying to questions about or requests for products or services or providing useful information|
|suggestion uploading||Essential items||– Name, e-mail address, organization||– For replying to suggestions or providing useful information|
|Voice from Power Group Customers||Essential items||– Name in full, name of power generating company, office phone number, e-mail address||– For identifying the organization, replying to questions about or requests for products or services, or maintaining records|
|Technical Support Center for Power Group Companies||Essential items||– Name in full, name of power generating company, office phone number, e-mail address||– For identifying the organization or replying to requests for technical support|
|Cyber Report Center||Essential items||– Name in full, mobile phone number, e-mail address||– For replying to reports|
|Win-Win Call Center||Essential items||– Company name, position, name in full, e-mail address, phone number||– For identifying the organization or replying to questions or requests|
|Subscription to Newsletter||Essential items||– Name, e-mail address, phone number||– For providing Newsletter|
② The personal information under processing shall not be used for purposes other than its intended use. The company shall take the necessary actions if the intended use is modified, including securing separate consent as required under the relevant statutes.
① The company shall process or retain personal information for the intended purposes only within the period of retention or use of personal information set forth under the statutes or within the period consented to by the information subjects at the time their personal information is collected.
② The company shall process or retain personal information whose collection was consented to by the information subjects for 5 years
③ The following periods of processing or retaining personal information are set forth under the statutes as follows:
|Items retained||periods retained||statutory grounds|
|User’s Internet log data / Data for tracking users’ access place||3 months||Act on the Protection of Communication Confidentiality|
|Data for verifying communication||12 months|
① The company shall destroy the relevant personal information without delay when the period of retaining personal information lapses or when it is no longer necessary since the processing purpose has been achieved. The following procedures or methods shall be used by the company for destroying the personal information:
① The company shall entrust an outside specialized vendor with the following services of processing personal information in order to perform services or duties smoothly:
|Name of the vendor entrusted||Details of duties or services entrusted|
|Doosan Corporation Information & Communications||Operation, improvement, repair or maintenance of the relevant system|
② In order to ensure that the relevant personal information is protected securely, the company shall clearly define matters related to responsibilities for confidentiality and damage compensation when personal information processing is entrusted, including prohibition of personal information processing for purposes other than the performance of the entrusted duties or services and technical, administrative, or physical measures for protecting security, while monitoring the vendor to supervise whether it processes the personal information securely.
③ The company shall disclose the information through this policy for handling personal information without delay when any change is made in the entrusted duties or vendors.
① The company shall not provide the users’ personal information to any third party without the users’ consent. Note, however, that the following shall be treated as exceptions:
② The company shall provide personal information to any third party completing a procedure for securing the users’ consent anew when the third party is replaced or when personal information whose collection was consented to by the users needs to be provided anew.
① The users or their legal agents may review their personal information registered with the company, withdraw their consent, or request for the termination of their subscription at any time. Note, however, that all of part of the company’s services may be restricted in such cases.
② To that end, the company shall take actions without delay when such request is made by users on its website, for the attention of the personal information manager or the department responsible for personal information, in writing, or by phone or e-mail.
③ The company may refuse the review, correction, or deletion of all or part of the personal information in any of the following cases:
④ When the user requests for the correction of errors in his/her personal information, the company shall neither use nor provide the personal information to a third party before the correction is finished. The company shall notify the third party of the correction details if any incorrect personal information has already been provided to any third party.
⑤ The company shall handle the personal information of a user who has been deleted or whose processing has been discontinued based on the request of the user or his/her legal agent as set forth under “3. Period of Retention or Use of Personal Information” so that the deleted information may not be viewed or used for any other purpose.
⑥ The users shall enter their latest personal information correctly. The user shall be responsible for any mishap that may arise because of incorrect information he/she enters. His/Her user eligibility may be revoked if someone else’s or false information is entered.
⑦ The users shall protect themselves and refrain from infringing information belonging to others in addition to their right to the protection of their personal information. The users shall work to prevent their personal information from being leaked or refrain from tampering with the personal information belonging to others. The users may be punished according to the pertinent statute if they fail to fulfill their obligations or damage the personal information or dignity of others.
The operator of www.doosanheavy.com shall not use software cookies that store and occasionally search information concerning the customers who visit the website.
① Measures for ensuring security for protecting personal information
The company shall take the following administrative, technical, and physical actions to secure safety in handling the users’ personal information to prevent loss, theft, leak, forgery, or tampering:
② Policy concerning refusal of unauthorized collection of e-mail addresses
The company shall refuse the unauthorized collection of displayed e-mail addresses using e-mail collection programs or other technical devices. Any violation shall be punished pursuant to the Act on the Promotion of ICT Network or Protection of Information.
① The company shall designate as follows its manager and department responsible for handling personal information, with both inclusively responsible for functions related to the handling of personal information as well as handling complaints or relief of the information subjects involved in personal information handling:
② The information subjects may contact the company’s manager or department responsible for personal information concerning all matters related to the protection of their personal information, handling of complaints, or relief of damages that arise during their use of the company’s services (programs). The company shall reply to or handle the questions by the information subjects without delay.
③ The information subjects may contact the following agencies to request for or inquire about counseling on the relief of damages caused by the infringement of their personal information (they are agencies independent from the company; you may contact them for help or detailed information if you are dissatisfied with the company’s handling of your complaint or outcome of relief actions):
① This policy for handling personal information (Version 4.0) shall enter into force on 2 October 2015.